Privacy Policy

1. What this policy covers

This policy applies to this website and the enquiry forms on it. It does not apply to other websites we link to, including the developer’s own website, which have their own policies.

2. Information we collect

• What you submit in a form: your name, mobile number with country code, email address, and the project you are interested in.
• Approximate location: the country, region and city your internet connection appears to come from, worked out from your IP address. We use it to pre-select your country code and to route your enquiry. We do not use your device’s GPS.
• Campaign and technical data: the page address, the type of device, and campaign tags such as utm_source, utm_medium, utm_campaign and ad click identifiers, so we know which advertisement brought you here.
• A record of your enquiry: what you asked for and the date and time it was submitted.

The approximate location comes from GeoJS (get.geojs.io), which receives your IP address for this lookup. To catch mistyped email addresses, it asks Cloudflare’s public DNS service whether your email domain can receive mail; only the part after the @ is checked.

We do not want financial information, government ID numbers or other sensitive personal data. Please do not send them through this website.

3. Why we use it

• To contact you about Brigade projects by call, SMS, WhatsApp or email.
• To share price sheets, floor plans and availability you asked for.
• To arrange site visits.
• To pass your enquiry to the sales team of the project you chose.
• To measure which advertisements and pages lead to enquiries.

By submitting a form, you consent to being contacted for these purposes, including on a number registered with the National Do Not Call registry (NCPR/DND).

4. Who your information is shared with

• Brigade Group’s sales teams for the projects you are interested in.
• RERA-registered partners who help us respond to your enquiry.
• Service providers who help us run this website and handle enquiries, such as lead management, hosting, analytics and communication tools, acting under contract.
• Authorities, where the law requires it.

We do not sell your personal information, and we do not share it with others for their own marketing.

5. Cookies and tracking

This website may use cookies and similar technologies, including Google advertising and analytics tags and the Meta Pixel, to measure advertisements and show relevant ads. We may also use Microsoft Clarity to understand how visitors use the page, through heatmaps and session recordings; Clarity masks what you type into form fields.

You can block cookies in your browser and manage ad personalisation in your Google and Meta account settings. Blocking cookies does not stop the enquiry forms from working. The location map is a static image made from OpenStreetMap data and is served with this page; no map service is contacted when you view it.

6. How long we keep it

We keep your details for as long as needed to respond to your enquiry, to keep records of consent and advertising attribution, and for any period the law requires. After that, we delete or anonymise them.

7. Security

Information is sent over an encrypted connection (HTTPS) and stored in access-controlled systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices

• Ask for a copy of the details we hold about you.
• Ask us to correct them.
• Withdraw your consent and ask us to delete them.
• Ask any advisor who calls you to remove you from their call list, or reply STOP to any message.

Withdrawing consent stops marketing contact. We may keep a minimal record that you withdrew, so we do not contact you again.

9. Children

This website is meant for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has submitted their details, contact us and we will delete them.

10. Changes to this policy

We may update this policy when our practices or the law change. Changes take effect when they are posted here, and the date at the top shows when the policy was last revised.

11. Contact and grievances

For questions, requests about your data, or privacy grievances, submit the enquiry form and write “Privacy request” in the name field, or tell the advisor who calls you. Please include the mobile number you used on the form so we can find your record.

12. Governing law

This policy is governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute arising from it.